We are here to support you and help you in your role as carer. We work with people of all faiths and none.
People talk to us about
- physical health problems
- religious issues
- caring responsibilities
- sexuality issues
- many other subjects.
We may simply listen or suggest other people who can help.
Conversations are normally confidential. Information will only go on your medical records if you tell us something suggesting harm to yourself or someone else. This rarely causes difficulty and we would always work with you to find the best approach.
We work Monday to Friday 9am to 5pm and do not have on-call. If your need is urgent, please let us know, and we will reply as soon as possible. Our office is based at the Life Rooms in Walton.
Frequently Asked Questions
We will treat you with respect. We will introduce ourselves and seek to put you at ease. We will explore what you want to talk about and leave you to steer the conversation. We occasionally ask questions, much as you might expect from a counsellor. If you ask for something specific, we will follow it up. We will always ask your permission to liaise with ward staff or other agencies.
We serve people of no faith as well as regular members of faith communities. We support a wide variety of spiritual journeys, many of which are not based on any particular religious tradition.
Who are we
Our team includes Chaplains and Pastoral Volunteers (of various faiths and none). The Chaplains are NHS staff with significant experience of working with carers and people with mental health difficulties. We value recovery approaches.
Spiritual and Pastoral Care is an important feature of the recovery approach, pointing to a greater sense of hope, self-worth, and empowerment among service users wherever they are on their journey.
We particularly welcome service users and carers as volunteers. Pastoral Volunteers work alongside the Chaplains. We normally ask that you should have spent a minimum of three months off a ward before volunteering to work on wards.
We only conduct research with people who are able to give their consent and choose to do so freely.
Do let us know if you would like to join our Lived Experience Advisory Panel. Panel members work together with the Chaplains to explore how we can research, design, and deliver services with people who use them and their carers.
If you would like to read one of our research publications, see http://bmcpsychiatry.biomedcentral.com/articles/10.1186/s12888-016-0903-9
The positive contribution that spirituality can make in improving mental health and well-being is of growing interest academically, clinically, and pastorally. The links below will help you deepen your understanding.
Explains the importance of spirituality and suggests how staff can include it in their care. Of interest to service users, carers, and staff.
Recommends psychiatrists should routinely consider spirituality and religious beliefs and that these will sometimes form ‘an essential component of clinical assessment.’
A quick and easy read from the Royal College of Nursing.
Service User Views of Spiritual and Pastoral Care (Chaplaincy) in NHS Mental Health Services: A Co-Produced Constructivist Grounded Theory Investigation
Our contribution to academic debate.
Co-production is an approach that seeks to recognise the vital contributions made by service users, carers, and staff.